Templates & Playbooks
Commercial cleaning scope-of-work template
Scope template covering frequencies, task lists, exclusions, and quality checks for office or retail cleaning.
Persona: Owner or ops lead standardizing commercial cleaning delivery · Format: template
Scope summary
- Service location, access notes, and site contacts
- Frequency, service window, and staffing plan
- Consumables included vs client-provided
Included tasks by area
- Entrances + reception touchpoints
- Workstations, meeting rooms, and shared spaces
- Kitchens, washrooms, and waste handling
- Floors, glass, and high-touch surfaces
Quality + reporting cadence
- Weekly supervisor inspection checklist
- Monthly client walkthrough with scorecard
- Issues log with 24-hour response target
Exclusions + change control
- Out-of-scope deep cleans priced separately
- Specialist waste removal excluded
- Scope changes confirmed in writing