Comparison guide
Toolfy vs Commusoft
A neutral guide to evaluating Toolfy and Commusoft for UK service businesses.
Use this guide to confirm workflow fit, pricing structure, and implementation effort before you commit.
Evaluation checklist
Verify each item with the latest docs or a live walkthrough.
Workflow fit
Map how jobs move from enquiry to invoice, and where approvals or handoffs happen.
Pricing structure
Confirm per-user costs, add-ons, SMS fees, and any setup or onboarding charges.
Scheduling needs
Check dispatch views, route planning, recurring jobs, and calendar sharing.
Payments & collections
Review payment links, reminders, payout timing, and reconciliation workflows.
Mobile experience
Test technician flows for quotes, job notes, photos, and signatures.
Reporting & exports
Validate the metrics you need for revenue, margins, team performance, and tax.
Where Toolfy fits best
- UK-based service teams that want a simple, fast setup.
- Owner-operators who need scheduling, invoicing, and payments in one place.
- Teams that value clear pricing and minimal configuration overhead.
When Commusoft might be a better fit
- Larger operations that need deeper customisation or complex permissions.
- Teams with multi-branch workflows or enterprise reporting requirements.
- Businesses with a dedicated ops team to manage a heavier setup.
Questions to ask any provider
- What is included in the base plan vs paid add-ons?
- How long is onboarding and what is required from our team?
- How do recurring jobs and renewals get scheduled?
- What does support look like during busy periods?
- Can we export our data easily if we ever move?