Reset Your Password
Can't remember your password? No problem. Reset it via email in under 2 minutes. We'll send you a secure link to create a new password and get you back to work.
Password Reset is Easy
- ✅ No phone calls needed: Self-service reset anytime
- ✅ Secure process: Link expires in 1 hour for safety
- ✅ Instant delivery: Email arrives in seconds
- ✅ Works on any device: Reset from phone or computer
- ✅ Keep logged in elsewhere: Other devices stay logged in
How to Reset Your Password
- Go to toolfy.io/auth/login
- Click "Forgot password?" link
- Enter your email address
- Click "Send reset link"
- Check your email (arrives in 30 seconds)
- Click the "Reset Password" button in email
- Create your new password
- Click "Update password"
- You're logged in!
Check spam folder: If email doesn't arrive in 2 minutes, check your spam/junk folder. Add noreply@toolfy.io to contacts to prevent this.
The Reset Email
What the Email Contains
- • Subject: "Reset your Toolfy password"
- • From: Toolfy Support (noreply@toolfy.io)
- • Big blue "Reset Password" button
- • Link expires in: 1 hour
- • Security note if you didn't request it
Example Email:
Hi there,
Someone requested a password reset for your Toolfy account.
[Reset Password Button]
This link expires in 1 hour. If you didn't request this, you can safely ignore this email.
Thanks,
The Toolfy Team
Creating a Strong Password
Your new password must be:
- ✓ At least 8 characters long
- ✓ Include uppercase and lowercase letters
- ✓ Include at least one number
- ✓ Different from your last 3 passwords
Good Password Examples
BlueTruck47!
Coffee2025Morning
Fix8Pipes$Daily
Security Tip: Don't use your business name, "password123", or the same password as other sites. Consider using a password manager.
If Reset Link Expired
Links expire after 1 hour for security. If yours expired:
- Return to toolfy.io/auth/login
- Click "Forgot password?" again
- Enter email again
- New link sent (previous link invalidated)
- Use new link immediately
Alternative: Magic Link Login
Can't reset password? Use magic link instead:
- On login page, click "Email me a login link"
- Enter your email
- Check email for magic link
- Click link to login instantly
- No password needed
- Once logged in, set new password in Settings
Troubleshooting Password Reset
Not Receiving Reset Email
- Check spam/junk folder - Most common issue
- Verify email address - No typos?
- Wait 2 minutes - Sometimes delayed
- Check other email - Using different email for Toolfy?
- Whitelist sender - Add noreply@toolfy.io to contacts
Link Says "Invalid or Expired"
- Link only works once
- Expires after 1 hour
- Request new link
- Use immediately
- Don't click link multiple times
New Password Not Working
- Check caps lock isn't on
- Verify no extra spaces
- Try copy/paste from password manager
- Clear browser cache
- Try incognito/private window
Account Says "Locked"
- Too many failed attempts (5+)
- Wait 30 minutes
- Or use password reset to unlock
- Contact support if urgent
Security Best Practices
- Unique password: Don't reuse from other sites
- Regular updates: Change every 90 days
- No sharing: Each team member needs own login
- Password manager: Use 1Password, LastPass, etc.
- Two-factor auth: Enable in Settings for extra security
- Secure email: Your email is key to account access
Didn't Request Reset?
If you received a reset email but didn't request it:
Security Alert
- 1. Don't click the link - Your password remains unchanged
- 2. Someone may have your email - They can't access without password
- 3. Change password anyway - To be safe
- 4. Enable two-factor - Extra protection
- 5. Check account activity - Settings → Security → Activity Log
Contact Support
Still can't access your account? We'll help:
- Email: support@toolfy.io
- Subject: "Cannot reset password"
- Include:
- • Your email address
- • Business name
- • When you last logged in
- • Error messages you see
- Response time: Within 2 hours during business hours
Pro Tip: Save your password in your browser when prompted. Modern browsers securely store passwords and auto-fill them, so you won't need to reset again.
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Still need help?