Reschedule jobs in seconds by dragging them to new times or days. No forms, no popups - just grab and move. Perfect for handling cancellations, emergencies, or optimizing routes. Works on desktop, tablet, and touch screens.

Why Drag & Drop Scheduling Matters

✅ Lightning fast: Move jobs in 1 second vs clicking through forms
✅ Visual clarity: See exactly where job will fit
✅ Prevent conflicts: Red highlights show overlaps
✅ Route optimization: Rearrange day for efficiency
✅ Handle changes: Customer cancels? Drag to tomorrow
✅ Team reassignment: Drag between technicians

How to Drag and Drop Jobs

On Desktop (Mouse)

Go to Schedule view
Hover over any job block
Click and hold the job
Drag to new time slot or day
See preview outline while dragging
Release mouse to drop
Job instantly moves

On Mobile/Tablet (Touch)

Open Schedule
Press and hold job for 0.5 seconds
Job "lifts" off calendar
Drag with finger to new slot
Lift finger to drop
Tap checkmark to confirm (mobile only)

Tip: On mobile, zoom out first (pinch) to see more of the calendar. Makes it easier to drag jobs between days.

What You Can Drag

✅ Can Drag

• Scheduled jobs
• Pending jobs
• Today's jobs to tomorrow
• Between technicians
• To different times
• Recurring job instances
• Multiple selected jobs

❌ Cannot Drag

• Completed jobs
• Cancelled jobs
• Jobs being edited
• Locked time slots
• Past dates (by default)
• Other people's jobs (depends on permissions)

Visual Feedback While Dragging

What You'll See

🟢 Green outline: Valid drop zone, no conflicts
🔴 Red highlight: Time conflict with another job
🟡 Yellow warning: Outside normal hours but allowed
⚫ Gray shadow: Shows original position
📍 Snap guides: Jobs snap to 15-minute intervals
👥 Technician name: Shows when hovering over their column

Rescheduling Scenarios

Customer Cancels Morning Job

Drag cancelled job to tomorrow → Other jobs stay in place → Fill gap by dragging afternoon job earlier → Route optimized

Emergency Job Comes In

Create emergency job → Drag existing job later → Drop emergency in freed slot → Customer notified of change automatically

Technician Calls in Sick

View sick technician's day → Select all their jobs → Drag to other technicians → Or drag all to tomorrow

Running Behind Schedule

Drag remaining jobs 30 minutes later → Customers get automatic SMS updates → No manual calling needed

Conflict Prevention

Toolfy prevents scheduling problems:

Double-booking: Can't drop job on occupied time (turns red)
Travel time: Warning if jobs too far apart
Overtime: Alert when dragging past normal hours
Skills mismatch: Warning if technician not qualified
Customer preferences: Alert if customer prefers specific tech

Calendar Views for Dragging

Choose Best View for Your Task

Day View: Best for rearranging single day, moving between techs
Week View: Perfect for moving jobs between days
Month View: Quick overview, limited dragging
Team View: See all technicians side-by-side for reassignment

Mobile/Touch Tips

Two-finger scroll: Scroll calendar without triggering drag
Long press: Hold 0.5 seconds to start drag
Pinch to zoom: See more calendar for longer drags
Edge scrolling: Drag to edge to auto-scroll calendar
Haptic feedback: Phone vibrates when job "grabs"

Settings and Permissions

Control drag and drop in Settings → Schedule:

Enable/disable: Turn drag-drop on/off
Who can drag: Limit to admins or allow technicians
Past dates: Allow or prevent dragging to past
Confirmations: Require confirmation for moves
Notifications: Auto-notify customers of changes
Snap interval: 15, 30, or 60 minute slots

Troubleshooting Drag Issues

Can't Drag Jobs

Check you have permission to reschedule
Verify job isn't completed/cancelled
Ensure drag-drop is enabled in settings
Try different browser if issues persist
On mobile, ensure you're long-pressing

Jobs Snap to Wrong Times

Check snap interval setting (15/30/60 min)
Zoom in for more precise placement
Use keyboard arrows for fine adjustment
Disable snap temporarily with Shift key

Accidental Drags on Mobile

Increase long-press duration in settings
Use two-finger scroll instead of one
Enable confirmation mode for mobile
Lock schedule view if just viewing

Pro Tip: Use keyboard shortcuts for speed: Ctrl+drag to multi-select, Alt+drag to copy, Shift+drag for free placement without snap.

Drag and Drop Job Scheduling