2026 starter kit for solo & small crews
The first 30-day blueprint for 1–10 employee service teams. Toolfy-native workflows, budgets, and checklists to get you operational fast.
2026 starter kit for solo & small crews
If you run a service business with 1–10 people (or you’re still solo but planning that first hire), you don’t need enterprise software or a back office—you need a lean toolkit that ships quotes, keeps cash moving, and proves you’re trustworthy. This starter kit shows how to launch (or reset) your operation inside Toolfy in the first 30 days of 2026.
1. Lock the fundamentals in Week 0–1
- Incorporate + insure: Form the LLC or LTD, open a dedicated bank account, buy general liability/inland marine, and upload the certificates into Toolfy Documents so every job card can reference the latest proof.
- Licences & compliance: Create a "Compliance" checklist template in Toolfy with renewal dates for trade cards, DBS checks, vehicle inspections, and PAT tests so nothing slips.
- Single intake number: Port your mobile into a VoIP line. Forward the voicemail transcript straight into your team inbox so every missed call can be logged in Toolfy as a customer record.
- Deposit-ready bank rails: Connect Toolfy Payments on day one. Enable deposits on quote acceptance so you’re not funding materials out of personal savings.
2. Toolfy-first stack under £1K
| Need | Toolfy workflow | Notes / typical cost |
|---|---|---|
| Contacts + scheduling | Customers + Jobs board with calendar view | Included with Toolfy; add crew availability and PTO blocks. |
| Quotes & deposits | Invoices module with saved templates and deposit toggle | Payment fees (~2.9% + £0.20) only when you get paid. |
| Field paperwork | Job checklists + photo uploads | Replace paper forms; unlimited photos per job. |
| Messaging & reminders | Reminders → Reminder sequences (SMS/email) | Only pay carrier fees; templates reuse customer tokens. |
| Knowledge base | Documents + pinned SOP links on job types | Use Notion/Drive for authoring, store the share link in Toolfy. |
| Bookkeeping | Export payouts & jobs into your accounting app weekly | Wave/Xero/QuickBooks subscriptions (~£0–30/mo). |
Most teams keep the cash outlay below £1,000 for the first quarter by renting tools only when needed and leaning on Toolfy’s bundled features instead of stacking point solutions.
3. Cash flow guardrails without a finance team
- Deposits on every job >£300: set 30–50% as default in your Toolfy invoice template.
- Milestone invoicing: Duplicate the job at each phase (inspection, install, handover) so invoices fire automatically from the correct status.
- Daily sync: Schedule a Toolfy report each evening that emails you “cash collected vs scheduled” so you can chase stragglers before bed.
- Reserve tracker: Tag expenses inside Toolfy (fuel, materials, subcontractor) and export weekly into your cash buffer spreadsheet. Aim for 3 weeks of operating expense by spring.
4. Mobile-first job flow for tiny crews
- Intake script: Build a short intake form inside Toolfy jobs (problem, asset type, photos). Complete it on the phone with the customer so techs aren’t guessing.
- Day-before prep: Use Toolfy reminders to send crew SMS with site notes at 6pm and a customer ETA email at 7am. Consistency builds trust even if you’re still the one driving the van.
- Proof on-site: Require at least two “before” and two “after” photos per job using the Toolfy mobile uploader. They auto-store under the customer record for future quotes or disputes.
- Instant payment: Tap-to-pay or share the invoice link before you leave the driveway. Toolfy posts it to the job and syncs back to your accounting file, so no Sunday-night admin.
5. Metrics that actually matter at 1–10 people
Track these inside Toolfy dashboards (or export to Sheets) every Friday:
- Bookings vs capacity: total jobs scheduled next 14 days vs hours available.
- Average job value: revenue ÷ completed jobs; trend it monthly as you raise prices.
- First-time fix rate: jobs that didn’t need a follow-up visit. If it dips below 85%, revisit intake questions.
- Response time: time from inquiry to confirmed booking—set a target under 30 minutes during business hours.
- Cash buffer: bank balance minus next 30 days of payroll, rent, subscriptions. Color code green (>3 weeks), amber (1–3), red (under 1).
6. Sample 30-day budget (GBP)
| Item | Cost | Why |
|---|---|---|
| Toolfy subscription | £0–£199 | Depends on tier; covers CRM, scheduling, invoices, payments. |
| Tap-to-pay reader | £50 | One-off hardware for instant payouts. |
| Insurance down payment | £350 | Liability + property/tool coverage. |
| Google Business Profile microsite + domain | £200 | Template site + domain and a basic photo shoot. |
| Uniforms & signage | £250 | Two hi-vis sets, van magnets, 100 door hangers. |
| Marketing tests | £200 | Local leaflet drop or boosted post to seed first 20 leads. |
| Fuel/tool float | £250 | Backstop for unexpected repairs or rentals. |
| Total (Month 1) | ~£1,300 | Most of it is recoverable once deposits start landing. |
7. 30-day action plan (save & pin in Toolfy)
- Week 1: Import your contacts, set up three job types (callout, install, maintenance), and publish two quote templates.
- Week 2: Launch automated reminders and deposit-required invoices. Collect three reviews via Toolfy’s review request link.
- Week 3: Hire or line up your first subcontractor day—use Toolfy tasks for onboarding checklist and tool handoff log.
- Week 4: Review metrics dashboard, adjust prices if the calendar’s >80% full, and document one SOP (e.g., “boiler tune-up”) inside Documents.
Keep the starter kit lightweight, repeatable, and visible inside Toolfy so every future hire can follow it. Need help cloning these templates into your workspace? Email support@toolfy.io and the success team will drop them in.
⚠️ Important Disclaimer
This guide is for general informational and educational purposes only. It does not constitute professional advice of any kind (legal, financial, tax, insurance, or otherwise).
Before making business decisions: Consult with qualified professionals (solicitors, accountants, insurance brokers, etc.) who can assess your specific circumstances. Laws, regulations, and industry standards change frequently and vary by location and situation.
Toolfy and the article authors accept no liability for decisions made or actions taken based on information provided in this guide. You are solely responsible for ensuring compliance with all applicable laws and regulations.
Frequently Asked Questions
How much does the Toolfy starter kit cost?
Do I need separate software for scheduling, invoicing, and payments?
What metrics should solo operators track weekly?
Need this workflow in Toolfy?
Spin up the exact checklist, scripts, and automations from this article inside your workspace.
Related Articles
DIY AI helpers for field service starters
Low-cost AI workflows under £50/mo that plug straight into Toolfy for faster quoting, smarter routing, and automated customer comms.
do_not_honor decline code explained (and what to say)
Bank throwing do_not_honor at your card payments? Here's what it means, what to tell customers, and how Toolfy helps you collect.
Employee Handbook Template for UK Trade Businesses (2026)
Copy-ready employee handbook structure for small trade teams. Working time rules, overtime approvals, vehicle use, and Toolfy-powered procedures.

