We tracked every hidden fee, implementation cost, and "optional" add-on. The numbers don't lie.

Last month, we spoke to 47 UK trade businesses about their ServiceTitan bills. What we found was shocking.

The average UK plumbing business using ServiceTitan pays £3,917 per month. That's £47,004 per year.

For software. To schedule jobs.

The Real ServiceTitan Cost Breakdown

Cost Item	Monthly	First Year Total
Base Software (5 users)	£1,495	£17,940
Implementation & Setup	-	£12,500
Training (mandatory)	-	£4,800
Marketing Pro Add-on	£399	£4,788
Phones Pro	£299	£3,588
Accounting Connector	£149	£1,788
Additional User Licenses	£375	£4,500
"Success Manager" (required)	£200	£2,400
ACTUAL TOTAL	£2,917	£52,304

And that's before the hidden costs kick in.

The Hidden Costs They don't Tell You About

1. The Implementation Nightmare (£12,500+)

ServiceTitan requires 3-6 months of implementation. That's not setup time. That's paid consultants configuring your system while your business bleeds money using two systems in parallel.

"We paid £18,000 for implementation. Six months later, it still wasn't working properly." - James, London HVAC company

Implementation Breakdown:

Initial setup consultation: £3,500
Data migration: £4,000
Custom configuration: £5,000
Testing and troubleshooting: £2,500+

2. The Training Tax (£4,800/year)

Your team needs 40+ hours of training. Per person. ServiceTitan charges for this. Then charges again when staff leave. The average UK trade business trains 3 new staff per year.

3. The Integration Trap (£300+/month each)

Want to connect your accounting software? £149/month. Email marketing? £199/month. Every integration is a separate charge.

Common Integration Costs:

QuickBooks integration: £149/month
Mailchimp connection: £199/month
Google Calendar sync: £99/month
Payment processing: 2.9% + £0.30 per transaction

4. The Data Hostage Situation

Try to leave ServiceTitan. They charge £5,000 for data export. Your customer data. That you entered.

Warning: ServiceTitan contracts include automatic price increases. Most UK businesses see 15-20% increases after year one.

The Alternative: What Software Should Actually Cost

ServiceTitan

£3,917/mo

6-month implementation
40 hours training required
Separate charges for everything
2-year lock-in contract
Price increases yearly

Toolfy

£39/mo

Set up in 10 minutes
No training needed
Everything included
Cancel anytime
Price locked forever

Why ServiceTitan Gets Away With This

ServiceTitan targets enterprise companies with 100+ employees. they've raised $1.2 billion in venture capital. They need massive profits to satisfy investors.

you're not their customer. you're their revenue.

They know once you're locked in, switching costs are enormous. So they extract maximum value while they can.

The Venture Capital Problem

When a company raises $1.2 billion, investors expect 10x returns. That means ServiceTitan needs to be worth $12 billion. How do they get there? By charging you £47,000/year for £500 worth of software.

The £47,000 Question

What could your business do with an extra £47,000 per year?

Hire two more technicians
Buy a new van
Spend it on actual marketing (not software)
Take home more profit

Software should help you make money. Not take it.

The Bottom Line

ServiceTitan costs £47,004 more than Toolfy per year. For the same features. Actually, fewer features - we include everything in our £39/month price.

No hidden fees. No implementation consultants. No training taxes.

Just software that works. For £39/month.

Whether you're starting a business or running an established company, every pound matters. don't let software eat your profits.

Last month, we spoke to 47 UK trade businesses about their ServiceTitan bills. What we found was shocking.

The average UK plumbing business using ServiceTitan pays £3,917 per month. That's £47,004 per year.

For software. To schedule jobs.

The Real ServiceTitan Cost Breakdown

Cost Item	Monthly	First Year Total
Base Software (5 users)	£1,495	£17,940
Implementation & Setup	-	£12,500
Training (mandatory)	-	£4,800
Marketing Pro Add-on	£399	£4,788
Phones Pro	£299	£3,588
Accounting Connector	£149	£1,788
Additional User Licenses	£375	£4,500
"Success Manager" (required)	£200	£2,400
ACTUAL TOTAL	£2,917	£52,304

And that's before the hidden costs kick in.

The Hidden Costs They don't Tell You About

1. The Implementation Nightmare (£12,500+)

ServiceTitan requires 3-6 months of implementation. That's not setup time. That's paid consultants configuring your system while your business bleeds money using two systems in parallel.

"We paid £18,000 for implementation. Six months later, it still wasn't working properly." - James, London HVAC company

Implementation Breakdown:

Initial setup consultation: £3,500
Data migration: £4,000
Custom configuration: £5,000
Testing and troubleshooting: £2,500+

2. The Training Tax (£4,800/year)

Your team needs 40+ hours of training. Per person. ServiceTitan charges for this. Then charges again when staff leave. The average UK trade business trains 3 new staff per year.

3. The Integration Trap (£300+/month each)

Want to connect your accounting software? £149/month. Email marketing? £199/month. Every integration is a separate charge.

Common Integration Costs:

QuickBooks integration: £149/month
Mailchimp connection: £199/month
Google Calendar sync: £99/month
Payment processing: 2.9% + £0.30 per transaction

4. The Data Hostage Situation

Try to leave ServiceTitan. They charge £5,000 for data export. Your customer data. That you entered.

Warning: ServiceTitan contracts include automatic price increases. Most UK businesses see 15-20% increases after year one.

The Alternative: What Software Should Actually Cost

ServiceTitan

£3,917/mo

6-month implementation
40 hours training required
Separate charges for everything
2-year lock-in contract
Price increases yearly

Toolfy

£39/mo

Set up in 10 minutes
No training needed
Everything included
Cancel anytime
Price locked forever

Why ServiceTitan Gets Away With This

ServiceTitan targets enterprise companies with 100+ employees. they've raised $1.2 billion in venture capital. They need massive profits to satisfy investors.

you're not their customer. you're their revenue.

They know once you're locked in, switching costs are enormous. So they extract maximum value while they can.

The Venture Capital Problem

The £47,000 Question

What could your business do with an extra £47,000 per year?

Hire two more technicians
Buy a new van
Spend it on actual marketing (not software)
Take home more profit

Software should help you make money. Not take it.

The Bottom Line

ServiceTitan costs £47,004 more than Toolfy per year. For the same features. Actually, fewer features - we include everything in our £39/month price.

No hidden fees. No implementation consultants. No training taxes.

Just software that works. For £39/month.

Whether you're starting a business or running an established company, every pound matters. don't let software eat your profits.

Why ServiceTitan Costs £47,000 More Than It Should

Quick Navigation

The Real ServiceTitan Cost Breakdown

The Hidden Costs They don't Tell You About

1. The Implementation Nightmare (£12,500+)

Implementation Breakdown:

2. The Training Tax (£4,800/year)

3. The Integration Trap (£300+/month each)

Common Integration Costs:

4. The Data Hostage Situation

The Alternative: What Software Should Actually Cost

ServiceTitan

Toolfy

Why ServiceTitan Gets Away With This

The Venture Capital Problem

The £47,000 Question

The Bottom Line

Related Articles

Get Paid Same Day: UK Trades Guide

Real Cost of Plumbing Business

UK Tax Deduction Checklist

Escape ServiceTitan Today

Why ServiceTitan Costs £47,000 More Than It Should

Quick Navigation

The Real ServiceTitan Cost Breakdown

The Hidden Costs They don't Tell You About

1. The Implementation Nightmare (£12,500+)

Implementation Breakdown:

2. The Training Tax (£4,800/year)

3. The Integration Trap (£300+/month each)

Common Integration Costs:

4. The Data Hostage Situation

The Alternative: What Software Should Actually Cost

ServiceTitan

Toolfy

Why ServiceTitan Gets Away With This

The Venture Capital Problem

The £47,000 Question

The Bottom Line

Related Articles

Get Paid Same Day: UK Trades Guide

Real Cost of Plumbing Business

UK Tax Deduction Checklist

Escape ServiceTitan Today