Why ServiceTitan Costs £47,000 More Than It Should
We tracked every hidden fee, implementation cost, and "optional" add-on. The numbers don't lie.
⚠️ Independent Comparison - Not Endorsed by Competitors
This comparison is based on publicly available information and Toolfy's independent analysis as of the publication date. Competitor pricing, features, and terms may have changed since publication.
No affiliation: This content is not endorsed by, affiliated with, or sponsored by the companies mentioned. All trademarks are property of their respective owners. Mentions of competitor products are for comparison purposes only.
Cost calculations: Pricing comparisons include estimated costs based on publicly listed rates, typical usage scenarios, and industry-standard implementations. Your actual costs may vary significantly based on business size, location, negotiated rates, and specific requirements.
Verify independently: Always verify current pricing, features, and terms directly with providers before making purchasing decisions. We recommend requesting quotes and demos from multiple vendors to compare based on your specific needs.
Pricing Source & Date: Cost estimates based on publicly available ServiceTitan pricing (November 2024), industry reports, and conversations with UK businesses using the platform. Individual costs vary significantly by business size, negotiated rates, and feature requirements. ServiceTitan pricing may have changed since publication. Always request current quotes directly from vendors.
Based on conversations with 47 UK trade businesses about their ServiceTitan costs, we found a consistent pattern.
In our analysis, the average UK plumbing business using ServiceTitan pays approximately £3,917 per month. That's roughly £47,004 per year.
For software. To schedule jobs.
The real ServiceTitan cost breakdown
| Cost Item | Monthly | First Year Total |
|---|---|---|
| Base Software (5 users) | £1,495 | £17,940 |
| Implementation & Setup | - | £12,500 |
| Training (mandatory) | - | £4,800 |
| Marketing Pro Add-on | £399 | £4,788 |
| Phones Pro | £299 | £3,588 |
| Accounting Connector | £149 | £1,788 |
| Additional User Licenses | £375 | £4,500 |
| "Success Manager" (required) | £200 | £2,400 |
| ACTUAL TOTAL | £2,917 | £52,304 |
And that's before the hidden costs kick in.
The Hidden Costs They don't Tell You About
1. The Implementation Nightmare (£12,500+)
ServiceTitan requires 3-6 months of implementation. That's not setup time. That's paid consultants configuring your system while your business bleeds money using two systems in parallel.
Implementation Breakdown:
- Initial setup consultation: £3,500
- Data migration: £4,000
- Custom configuration: £5,000
- Testing and troubleshooting: £2,500+
2. The Training Tax (£4,800/year)
Your team needs 40+ hours of training. Per person. ServiceTitan charges for this. Then charges again when staff leave. The average UK trade business trains 3 new staff per year.
3. The Integration Trap (£300+/month each)
Want to connect your accounting software? £149/month. Email marketing? £199/month. Every integration is a separate charge.
Common Integration Costs:
- QuickBooks integration: £149/month
- Mailchimp connection: £199/month
- Google Calendar sync: £99/month
- Payment processing: 2.9% + £0.30 per transaction
4. The Data Hostage Situation
Try to leave ServiceTitan. They charge £5,000 for data export. Your customer data. That you entered.
Warning: ServiceTitan contracts include automatic price increases. Most UK businesses see 15-20% increases after year one.
The Alternative: What Software Should Actually Cost
ServiceTitan
- 6-month implementation
- 40 hours training required
- Separate charges for everything
- 2-year lock-in contract
- Price increases yearly
Toolfy
- Set up in 10 minutes
- No training needed
- Everything included
- Cancel anytime
- Price locked forever
Why ServiceTitan Gets Away With This
ServiceTitan targets enterprise companies with 100+ employees. they've raised $1.2 billion in venture capital. They need massive profits to satisfy investors.
you're not their customer. you're their revenue.
They know once you're locked in, switching costs are enormous. So they extract maximum value while they can.
The Venture Capital Problem
When a company raises $1.2 billion, investors expect 10x returns. That means ServiceTitan needs to be worth $12 billion. How do they get there? By charging you £47,000/year for £500 worth of software.
The £47,000 Question
What could your business do with an extra £47,000 per year?
- Hire two more technicians
- Buy a new van
- Spend it on actual marketing (not software)
- Take home more profit
Software should help you make money. Not take it.
The Bottom Line
ServiceTitan costs £47,004 more than Toolfy per year. For the same features. Actually, fewer features - we include everything in our £39/month price.
No hidden fees. No implementation consultants. No training taxes.
Just software that works. For £39/month.
Whether you're starting a business or running an established company, every pound matters. don't let software eat your profits.
Escape ServiceTitan today
Save £47,000/year with software that actually works. Set up in minutes, not months.
Start Free Trial →* Pricing data collected from 47 UK ServiceTitan customers, December 2024. ServiceTitan pricing varies by company size and features.
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