Heat pump accelerator & boiler ban timeline 2026

DESNZ confirmed that the Heat Pump Investment Accelerator (HPIA) will open nationally in 2026, while the 2035 gas boiler ban may slip for existing homes. Installers need to juggle accelerated grant demand with customers who aren’t ready to ditch boilers yet. Here’s how Toolfy helps you stay organised.

1. Key policy updates

• HPIA: £7,500 grants for households installing high-efficiency heat pumps, with extra bonuses if contractors bundle smart controls.
• Boiler ban timeline: no outright ban until 2035, but new builds and off-gas homes face earlier pressure.
• Hybrid encouragement: government wants hybrid heat pump + boiler systems for certain housing stock.

2. Segment your pipeline

1. Create job types for Heat pump grant, Hybrid install, and Boiler-only. Tag each lead accordingly.
2. Use Toolfy CRM filters to forecast install capacity per category so you don’t overbook crews on grant jobs.
3. Add custom fields for grant status (pre-qualified, submitted, approved) and export weekly.

3. Documentation + compliance

• Build a checklist that mirrors the HPIA application: MCS number, property type, SCOP rating, £ breakdown.
• Require uploads of EPC certificates, photos of cylinder cupboard, and existing boiler serial numbers.
• Store customer consent for data sharing (grant apps) in Documents.

4. Cash flow tactics

• Take deposits (30–50%) on grant jobs even if the subsidy covers the rest. Use Toolfy milestone invoicing: deposit, mid-way inspection, completion.
• For hybrid installs, create a single quote with optional upgrade lines so customers can phase spends.
• Track grant receivables vs customer contributions separately to understand true margins.

5. Customer messaging

• Prepare two nurture sequences: one for “grant ready now” (fast-track survey + install) and another for “watchlist” customers (updates, financing options, hybrid explainers).
• Add a FAQ block on quotes about the boiler ban delay so homeowners aren’t confused.

6. Timeline

| Date | Action | | --- | --- | | Q1 2026 | Train sales and installers on the HPIA checklist; update Toolfy templates. | | Q2 2026 | Launch hybrid/boiler nurturing campaigns; tag leads accordingly. | | HPIA launch | Submit first batch of applications; monitor approval times in Toolfy. | | Post-launch | Review grant vs non-grant margins monthly; rebalance marketing spend. |

Need the grant checklist or nurture copy pack? Email support@toolfy.io and we’ll drop them into your workspace.