Review request SMS templates for trades (160 characters)
Copy-paste review request SMS templates for UK trades. Short, compliant messages that get more Google reviews without sounding desperate.
Review request SMS templates for trades (160 characters)
Reviews drive bookings, but long messages get ignored. Use short texts with one link and no fluff.
Template 1: Standard
"Hi [Name], thanks for choosing [Business]. If you are happy with the work, please leave a quick review: [link]. It helps a lot. Reply STOP to opt out."
Template 2: After a big job
"Hi [Name], your [job] is complete. If everything looks good, could you leave a review here? [link]. Thanks, [Business]. Reply STOP to opt out."
Template 3: For repeat customers
"Hi [Name], appreciate you using us again. If you have 30 seconds, a review helps us stay visible: [link]. Reply STOP to opt out."
Timing tips
- Send within 1-2 hours of completion.
- If no review after 3 days, send one gentle follow-up.
- Do not send more than two requests per job.
Toolfy tip
Trigger review requests automatically when a job is marked complete. That way every customer gets a consistent ask.
⚠️ Important Disclaimer
This guide is for general informational and educational purposes only. It does not constitute professional advice of any kind (legal, financial, tax, insurance, or otherwise).
Before making business decisions: Consult with qualified professionals (solicitors, accountants, insurance brokers, etc.) who can assess your specific circumstances. Laws, regulations, and industry standards change frequently and vary by location and situation.
Toolfy and the article authors accept no liability for decisions made or actions taken based on information provided in this guide. You are solely responsible for ensuring compliance with all applicable laws and regulations.
Frequently Asked Questions
When is the best time to send a review request?
Do I need consent to text customers?
Need this workflow in Toolfy?
Spin up the exact checklist, scripts, and automations from this article inside your workspace.
Related Articles
Checkatrade vs Rated People vs MyBuilder: cost comparison for trades
A practical comparison of the UK trade lead platforms, with a break-even formula to decide what is worth paying for.
Lead qualification script for trade businesses (fast and polite)
Lead qualification script + scorecard for trade businesses. Filter time-wasters, price shoppers, and bad-fit jobs before they clog your diary.
Quote follow-up email template for trade businesses (3-touch cadence)
Use this three-email follow-up sequence to increase quote acceptance without sounding pushy or desperate.