Should You Accept Cash in 2026? The Real Tax & Liability Risks
HMRC compliance, insurance gaps, bank deposit limits, and the hybrid payment strategy that keeps you legal while serving cash-preferring customers.
Protect your business with Complete CIS Tax Guide, UK Trades Tax Deduction Checklist, and How to Get Paid Same Day.
Customer pulls out £600 in cash. "Saves us both the card fees, yeah?" You pocket it, mark the invoice paid, move on.
Six months later, HMRC requests your bank statements. They see £42,000 in card payments but you declared £68,000 revenue. Where's the other £26,000? "Cash jobs," you say. Prove it.
This guide breaks down the real tax, legal, and insurance risks of accepting cash—plus the hybrid strategy that keeps you compliant while serving customers who prefer notes over cards.
The Legal Reality: Cash Isn't Illegal (But It's Risky)
Let's clear up the myths:
✓ LEGAL:
- • Accepting cash payment for legitimate work
- • Offering cash discounts (as long as you declare the income)
- • Depositing cash into your business bank account
- • Paying suppliers in cash with proper receipts
✗ ILLEGAL:
- • Accepting cash and not declaring it to HMRC
- • Destroying records of cash transactions
- • Structuring deposits to avoid £10K reporting threshold
- • Paying employees cash-in-hand without PAYE/NI
Bottom line: Cash itself is fine. What gets you in trouble is poor record-keeping and undeclared income.
HMRC Compliance: What You Must Do
If you accept cash, HMRC expects you to document every penny. Here's what's required:
1. Issue Proper Receipts (Always)
- What's required: Business name, date, amount, description of work, customer name
- Keep copies: Duplicate receipt books or digital records (photo + cloud storage)
- Retention period: 6 years from end of tax year (HMRC can audit back this far)
2. Record Cash Income Immediately
Critical Rule: Same-Day Recording
Record cash receipts in your accounts THE SAME DAY you receive them. Waiting weeks or "doing it all at year-end" looks like tax evasion to HMRC.
What to record: Date, customer, amount, invoice number, payment method (cash), bank deposit date
3. Deposit Cash Promptly
- Best practice: Deposit within 3 business days of receipt
- Why it matters: Creates audit trail linking invoice → receipt → bank deposit
- Red flag: Large cash holdings at home with no deposits = HMRC assumes unreported income
4. Reconcile Monthly
The Reconciliation Test (HMRC Uses This)
Total revenue (invoices issued): £68,000
Bank deposits (card + transfer): £42,000
Cash deposits (documented): £26,000
Total receipts: £68,000 ✓
If these don't match within £500, HMRC will ask why. Have answers ready.
Insurance Gaps You Didn't Know About
Cash creates insurance exposure most trades don't realize:
Van Theft: Cash Isn't Covered
- Standard van insurance: Covers tools, not cash
- Typical limit: £250-500 cash maximum coverage
- What this means: £2,000 cash in van overnight? You're self-insuring £1,500-1,750
Home Storage: Your Home Insurance Won't Cover It
- Business cash limits: Most home policies cap business cash at £500-1,000
- Exclusions: "Money held for business purposes" often excluded entirely
- Requirement: Need commercial cash-in-transit or business premises insurance
Robbery: Proof of Loss Challenges
Real Example: Van Robbery Claim Denied
Electrician robbed of £3,800 cash after job. Insurer asked: "Prove you had £3,800." He couldn't—customer paid cash, he hadn't deposited it yet, no receipt copy in van.
Claim denied. Without documentary evidence, insurer assumed inflated claim.
Bank Deposit Limits and Suspicious Activity Reports
UK banks are required to monitor and report suspicious cash activity. Here's what triggers scrutiny:
The £10,000 Threshold
- Single deposit over £10,000: Bank files Suspicious Activity Report (SAR) automatically
- This isn't illegal: But you'll need to explain the source if asked
- Documentation required: Invoices, customer details, proof work was done
Structuring (Illegal)
Don't Do This
Structuring: Breaking up large cash amounts into smaller deposits to avoid £10K reporting
Example: You have £15,000 cash. You deposit £7,000 Monday, £8,000 Wednesday to "avoid reports."
Result: This is a crime under Money Laundering Regulations. Banks detect patterns and report you anyway.
Pattern Red Flags
- Regular just-under-£10K deposits: £9,800, £9,500, £9,900 = obvious structuring
- Sudden increase in cash: 6 months of £2K/month, then suddenly £8K/month
- Cash-to-revenue mismatch: You invoice £40K but deposit £60K cash = "where did extra £20K come from?"
The Hybrid Payment Strategy (Best Practice)
Don't go cash-only or card-only. Use this tiered approach:
Recommended Payment Hierarchy
- 1. Card/Bank Transfer (Preferred) - 80% of jobsInstant confirmation, automatic records, no insurance gaps, no deposit admin
- 2. Cash (Accepted with process) - 15% of jobsCustomer preference, small jobs under £500, immediate receipt + same-day deposit
- 3. Cheque (Emergency only) - 5% of jobsLarge commercial clients, rare use case, requires ID verification
Cash Acceptance Protocol
If you're taking cash, follow this exact process:
- Step 1: Count cash in front of customer (prevents "you shortchanged me" disputes)
- Step 2: Issue printed or electronic receipt immediately (use phone app if needed)
- Step 3: Photo receipt + cash together (proof you had it)
- Step 4: Record in accounting system same day (Xero, QuickBooks, or Toolfy)
- Step 5: Deposit within 3 business days (keep deposit slip)
- Step 6: Match invoice → receipt → deposit in monthly reconciliation
When to Refuse Cash Payment
Some situations are too risky. Say no to cash when:
Job over £2,000
Too much risk. Requires card or bank transfer. "For jobs over £2K, I need card or transfer for insurance and record-keeping purposes."
New customer with no verifiable address
Red flag for money laundering. If you can't verify who they are, you're accepting potentially dirty money. Require card with matching address.
Customer insists "no receipt"
Absolute no. They're asking you to collude in tax evasion. Walk away. "I'm legally required to issue receipts for all work."
Foreign currency or damaged notes
Banks charge fees or refuse damaged notes. Not worth the hassle. "Sterling only, and notes must be in good condition."
The Bottom Line
Cash is legal—but only if you document everything, deposit promptly, and declare all income. The risk isn't HMRC catching you. It's forgetting a deposit, losing a receipt, or facing an audit without perfect records.
The hybrid strategy works: prefer cards, accept small cash jobs with strict protocols, refuse anything over £2K or from unverifiable customers.
And if a customer says "cash-in-hand, no receipt"? Walk away. The £500 job isn't worth the £20,000 HMRC fine when they audit you in 2027.
Not tax advice
Toolfy shares operational guidance, but you must confirm CIS and HMRC requirements with a qualified accountant who understands your business.
Collect every invoice without chasing
- •Card-on-file + deposit requests built into every quote and invoice
- •SMS/email reminders fire day 0, 2, 5 until the job is paid
- •Escalate overdue accounts with late fees in a single click
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