Learn how to capture and upload photos from your mobile device for job documentation.
Taking Photos on Mobile
Toolfy's mobile interface makes it easy to document jobs with photos directly from your phone or tablet.
Access Camera from Job
- Open the job you want to photograph
- Scroll to the "Photos" section
- Tap "Add Photo" or the camera icon
- Choose "Take Photo" or "Camera"
- Your device camera will open
Camera Options
Take New Photo
- Camera button: Tap to capture
- Flash toggle: Enable for dark conditions
- Switch camera: Front/back camera toggle
- Grid lines: Help align your shots
Photo Library Access
- Choose from library: Select existing photos
- Recent photos: Quick access to latest images
- Multiple selection: Choose several photos at once
- Search by date: Find photos from specific days
Photo Types and Best Practices
Before Photos
- Document the problem: Broken pipes, damaged equipment
- Wide shots: Show overall context of work area
- Close-ups: Detail specific issues
- Multiple angles: Capture different perspectives
During Work Photos
- Hidden work: Inside walls, under floors
- Part numbers: Equipment labels and specifications
- Safety measures: Document proper procedures
- Progress shots: Show work completion stages
After Completion Photos
- Finished work: Clean, professional installation
- Comparison shots: Before and after together
- Warranty documentation: New equipment details
- Clean workspace: Show respect for customer property
Photo Quality Guidelines
Technical Requirements
- Minimum resolution: 1080x1080 pixels
- File size: Up to 10MB per photo
- Supported formats: JPEG, PNG, HEIC
- Maximum per job: 50 photos
Quality Tips
- Good lighting: Natural light or work lights
- Steady hands: Hold phone firmly or use a surface
- Clean lens: Wipe camera lens before shooting
- Proper focus: Tap screen to focus on important details
Upload Process
Instant Upload
When connected to wifi or mobile data:
- Take photo or select from library
- Photo uploads automatically
- Progress indicator shows upload status
- Green checkmark confirms successful upload
Offline Mode
When internet isn't available:
- Photos are stored locally on device
- Upload indicator shows "Pending"
- Automatic upload when connection restored
- No photos are lost
Managing Uploaded Photos
Photo Organization
- Automatic timestamps: Photos show when taken
- Job association: Photos linked to specific job
- Chronological order: Sorted by capture time
- Thumbnail view: Quick photo overview
Photo Actions
- Add captions: Describe what photo shows
- Rotate images: Correct orientation
- Delete photos: Remove unwanted images
- Download original: Full resolution access
Sharing Photos
Customer Access
- Invoice attachments: Include relevant photos
- Customer portal: Photos viewable online
- Email reports: Send photo summaries
- Instant messaging: Quick photo sharing
Team Collaboration
- Office visibility: All photos sync to main account
- Supervisor review: Quality control before customer delivery
- Training examples: Use photos for staff education
- Progress tracking: Monitor field work remotely
Storage and Backup
Cloud Storage
- Automatic backup: All photos stored securely
- Unlimited storage: No photo limits on Pro/Unlimited plans
- 7-year retention: Photos kept for warranty periods
- Disaster recovery: Photos safe even if device lost
Local Storage
- Device caching: Recent photos available offline
- Storage management: Automatic cleanup of old cache
- Manual backup: Download photos to device storage
Troubleshooting
Camera Won't Open
- Check permissions: Allow Toolfy camera access
- Close other apps: Free up device memory
- Restart browser: Refresh the page
- Update app: Ensure latest version installed
Photos Won't Upload
- Check connection: Ensure internet access
- File size: Large photos may need compression
- Storage space: Check device has available space
- Try again: Failed uploads automatically retry
Blurry or Dark Photos
- Clean camera lens: Remove fingerprints and dust
- Better lighting: Use work lights or flash
- Steady shooting: Use both hands, brace against surface
- Focus tap: Tap screen to focus on subject
Privacy and Security
Data Protection
- Encrypted upload: Photos protected in transit
- Secure storage: Bank-level security standards
- Access control: Only authorized team members
- GDPR compliant: Customer data protection
Customer Privacy
- Work area only: Don't photograph personal items
- Ask permission: Check before photographing occupied spaces
- Professional focus: Document work, not personal belongings
- Secure sharing: Only share relevant photos with customers
Advanced Features
Batch Operations
- Select multiple: Choose several photos at once
- Bulk captions: Add descriptions to multiple photos
- Mass delete: Remove unwanted photos quickly
- Batch download: Save multiple photos locally
Photo Templates
- Job type presets: Standard photo lists for common services
- Checklist prompts: Reminders for required documentation
- Custom categories: Organize photos by purpose
- Naming conventions: Automatic descriptive file names